Yesterday, on the way home from work, I bought bread at a bakery further away from where I usually buy from. The reason being I wanted to stop by Blk 40 to get the super yummy BBQ stingray =P Was carrying my laptop with one hand, and my Witchery handbag with another, so my laptop (almost) fell when I was reaching for the bread tray.
Then suddenly *wooooosh* came the salesguy from behind the counter and even left a lady customer there waiting. He asked me what I wanted to get and took the tray (and bread) for me.
Is that awesome customer service or what?
...versus
Today, I was carrying my laptop as well. Stopped by a bakery @ Holland Village to get the yummy floss bread. THREE girls huddled around the counter and didn't even look up when I handed my tray over. Then a Caucasian dude (mid to late 20s I'd say) came to the counter to my right.
The way the shop assistant said "one-fifty" to the guy was GOSH so yuckily sweeeeeet compared to the rude "one-fifty" she muttered to me just 2 seconds ago. I was so tempted to steal a glance at the guy to see if he flinched. After handing over a $2 note, the salesgirl gave back my change and receipt with her eyes still glued onto the guy, not even a 'thanks'. I'm not surprised when she said to him 'thanks' and 'bye' in the cheesiest way imaginable.
I guess the Pinkerton syndrome can never really go away even a country has upgraded from its 3rd world status.
Then suddenly *wooooosh* came the salesguy from behind the counter and even left a lady customer there waiting. He asked me what I wanted to get and took the tray (and bread) for me.
Is that awesome customer service or what?
...versus
Today, I was carrying my laptop as well. Stopped by a bakery @ Holland Village to get the yummy floss bread. THREE girls huddled around the counter and didn't even look up when I handed my tray over. Then a Caucasian dude (mid to late 20s I'd say) came to the counter to my right.
The way the shop assistant said "one-fifty" to the guy was GOSH so yuckily sweeeeeet compared to the rude "one-fifty" she muttered to me just 2 seconds ago. I was so tempted to steal a glance at the guy to see if he flinched. After handing over a $2 note, the salesgirl gave back my change and receipt with her eyes still glued onto the guy, not even a 'thanks'. I'm not surprised when she said to him 'thanks' and 'bye' in the cheesiest way imaginable.
I guess the Pinkerton syndrome can never really go away even a country has upgraded from its 3rd world status.
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